“Collapsed hive”


My buzzbox is now up and running and taking readings. However under my hive name it still says my hive is “collapsed” and yet my hive is large and very active. I tried submitting a hive inspection and also editing my hive info to change this but no avail. What am I doing wrong? Also this morning my reading said the exterior temp was 82 degrees, but it’s actually rather chilly outside and my local weather app says it’s 66degrees.