First of all, I would like to apologize on behalf of the company for the lack of the responses in the forum lately. As most of you know, we are a small company with limited personnel time, and we need to constantly and carefully balance the time we dedicate to manufacturing, logistics, software develppment, hardware development, and administration tasks, among others.
In order to give you the best possible experience as our users and customers, and to maximize the usefulness of this community, we would like to remind you that we have a support email: firstname.lastname@example.org. If you have a problem with your BuzzBox, the app, your order, or any other issue that requires urgent attention, an email to this address will allow us to track your support case step by step and getting it solved as soon as possible.
If you have anything cool to share, a non-urgent setup problem, some issue with your hive that you would like other beekeepers to look into, or general help from the community without the expectation of a prompt response from OSBeehives as a company, this forum is still the perfect avenue to do so.